FREQUENTLY ASKED QUESTIONS

Q
Who should attend this event?
A
If you're a small business owner, freelancer, independent contractor, or want to learn more about running your own business, this event is for you!
This virtual event is open to the public regardless of your location or profession.
Q
How do I get my ticket for the event?
A
Purchase your digital ticket here!
 
You'll sign up for a free Hopin account (the virtual event platform), which will be your login information for the event.
Q
How do I attend the event?
A
We recommend accessing the event on a desktop computer for the best experience.
 
At 12:40 pm ET on June 12 and June 13, click this link
(also located in your ticket confirmation email after you register). 

Click "log in" and log in to your Hopin profile.

Click "Enter event," and then click the "Stage" tab on the left sidebar of the event! You're in!
You'll also receive these instructions in your inbox with screenshots, so don't worry about memorizing this.
Q
How do I use the virtual event platform?
A
Once you're in the virtual event, you'll see the Reception area. Think of this as the "Welcome Area" where you walk into a conference and see what's live.
 
On the left side of the page, you'll see:
  • Stage
  • Sessions
  • Networking
  • Expo
 
All of the presentations, opening and closing remarks will take place on the Stage.
 
The Networking tab is great for connecting one-on-one with other business owners. You'll be randomly matched with other attendees for speed networking any time you visit the Networking tab during the event.
 
Visit the Expo to check out the sponsor booths and how they can help your business.
Finally, the Sessions tab will be where you chat with speakers at the end of the event!
Q
What should I bring?
A
Bring a pen and notebook (or digital notebook) to take notes, and bring your virtual business card (your Hopin profile)!
Q
What do I wear?
A
Wear your best top, blouse, or something that you feel comfortable and confident in! This is your event.
Q
Do you have a code of conduct?
A
Yes! We're dedicated to making this a safe and enjoyable event for attendees. Review our code of conduct here.
Q
Do you provide ticket refunds?
A
We do not issue ticket refunds, exchanges, or credits.
Q
What if I have questions?
A
Contact us at hello@smallbizcc.live. We're here to help!